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State of the Art

This section provides an analysis of existing solutions in the field of issue-reporting platforms, highlighting their limitations and areas for improvement.

Na Minha Rua Lx​

  • No automatic location detection – Users must manually enter the address, which can be inaccurate.
  • No smart categorization – Users need to manually select the problem category without AI-powered suggestions.
  • No AI-generated descriptions – Users must type the issue manually, with no intelligent assistance.
  • All these issues can make the reporting process more time-consuming and complicated, potentially discouraging users from submitting a report.

GovPilot​

  • No issue clustering – Similar reports in the same area are not grouped, potentially leading to duplicate efforts and redundant reports.
  • No priority-based categorization – There’s no mention of urgency levels, meaning critical issues might not be prioritized appropriately.
  • No integration with AI or automated processing – The process seems entirely manual, lacking smart automation to streamline reporting and response times.

A Minha Rua (gov.pt)​

  • No option to upload photos – Users can only provide a written description without attaching images for better context.
  • No automatic location detection – Users must manually enter the address, which can be inaccurate.
  • No smart categorization – Users need to manually select the problem category without AI-powered suggestions.
  • No real-time status updates – The system does not indicate whether the issue has already been reported or is being resolved.
  • No AI-generated descriptions – Users must type the issue manually, with no intelligent assistance.
  • Outdated interface – Simple and functional design but lacks interactive or visually appealing elements.