State of the Art

This section provides an analysis of existing solutions in the field of issue-reporting platforms, highlighting their limitations and areas for improvement.

Na Minha Rua Lx

• No automatic location detection – Users must manually enter the address, which can be inaccurate.
• No smart categorization – Users need to manually select the problem category without AI-powered suggestions.
• No AI-generated descriptions – Users must type the issue manually, with no intelligent assistance.
• All these issues can make the reporting process more time-consuming and complicated, potentially discouraging users from submitting a report.

GovPilot

• No issue clustering – Similar reports in the same area are not grouped, potentially leading to duplicate efforts and redundant reports.
• No priority-based categorization – There’s no mention of urgency levels, meaning critical issues might not be prioritized appropriately.
• No integration with AI or automated processing – The process seems entirely manual, lacking smart automation to streamline reporting and response times.

A Minha Rua (gov.pt)

• No option to upload photos – Users can only provide a written description without attaching images for better context.
• No automatic location detection – Users must manually enter the address, which can be inaccurate.
• No smart categorization – Users need to manually select the problem category without AI-powered suggestions.
• No real-time status updates – The system does not indicate whether the issue has already been reported or is being resolved.
• No AI-generated descriptions – Users must type the issue manually, with no intelligent assistance.
• Outdated interface – Simple and functional design but lacks interactive or visually appealing elements.